ContentĪncestry says moving the media folder to the same location the family file is located at now will correct this." Does not connect any files that were previously linked to another location. Question by Dennis Singstock SummaryMoved FTM file not realizing there was also Media file so links were broken. In retrospect, I probably did not uninstall the program completely because the reinstalled program did not ask for my identifying information. Each time after syncing, the actual photos appear in the appropriate places in both FTM3 and the Ancestry site despite the error messages.Īt one time, I tried uninstalling the program according Ancestry directions, then re installing. After syncing, I got the same Media 2 error in FTM3. I added a third photo to a third person but did so in the Ancestry program. I added another photo to a different person, and got a Media 2 error. I then added a photo to one of the 5 people in the tree. was my Ancestry contact person she was great despite our inability to solve the problem. It was previously reported and escalated without improvement. This is a situation which I have had for years. If I add media to Ancestry, then sync, it is downloaded without error incrementing. Question by Bruce Finstead SummaryIf I add media to FTM3 then sync, I get a Media: 1 not complete-process error even though the media is uploaded.
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